• Excellent opportunity for an experienced corporate receptionist or customer service representative! 
• Report to Team Leader Operations Support
• Based in Gold Coast, QLD
• Supportive & collaborative team environment

About Us
Smarter Communities Limited is one of the largest community management companies in Australia. Each of our local brands across New South Wales, Queensland, South Australia and Victoria specialise in strata, body corporate or community titles management. We manage in excess of AU$30 billion of property and our vision is clear - to provide a stress free Strata experience so that people and properties thrive.

About Our Role

We have an opportunity for a corporate receptionist with great customer service and administration skills to join our busy office environment on a full-time permanent basis. Supporting the whole office, our owners and 3rd parties; this role is the first point of contact for callers and visitors to our Gold Coast office. Our reception hours are divided into 2 shifts to cover the hours of 08:30am to 5:30pm and this role sits alongside and works with another receptionist. Day-to-day the role involves:

• Answering a high volume of calls on a daily basis
• Managing and maintaining the meeting rooms so they are suitably set up with the necessary technical equipment and refreshments
• Ordering stationery for the whole office
• Managing search requests for the office and agents when they visit in person
• Taking care of any office maintenance which will involve interacting and managing our external suppliers.

About You

• You are a highly capable individual who is well-presented, well organised with a high level of attention to detail.
• You pride yourself on delivering a high quality and positive customer experience.
• You have worked in a similar role prior on reception with some administration experience and understand the need to handle multiple calls and prioritise your other work accordingly.
• You have a 'can-do', positive attitude and are proactive and ask questions when needed to get the job done.
• You like the energy and pace of a corporate reception environment and can handle difficult calls in a mature and professional manner.
• Sound experience and ability to use MS Office including the confidence to work with templates is a must.
• A medium and accurate typing speed with a high level of accuracy would be highly regarded.

About Our Benefits

• New Business Incentives
• Training and career development opportunities
• Supportive, collaborative and dynamic team culture
• Wellbeing focus including the ability to purchase leave, and a gift of birthday leave!

What you need to do now
If this role sounds like the right fit for you, click the ‘Apply’ button now!