• 12-month Maternity Cover contract 
• Based in Sydney CBD or Sutherland (NSW); hybrid working arrangement
• Report to National Manager Property Services
• Supportive & collaborative team environment

About Us

Smarter Communities Limited is one of the largest community management companies in Australia. Each of our local brands across New South Wales, Queensland, South Australia and Victoria specialise in strata, body corporate or community titles management. We manage in excess of AU$30 billion of property and our vision is clear - to provide a stress free Strata experience so that people and properties thrive.

About Our Role

• Quote Requests – review and gather quote requests from contractors in a timely manner for Community Managers, prioritising urgent cases
• Work Orders – Send, track, and close work orders in a timely manner
• Repeating Work – maintain scheduled works, action and update periodic works as per customer and Community manager requests
• Build strong working relationships with contractors - ensuring tiered SLA's (Service Level Agreements) are met
• Action and update work requests from Customers/Community Managers
• Maintaining accurate and updated information in Dynamics system 
• Arrange annual ESM Inspections and notify Managers of any defects
• Arrange compliance reports (i.e. OH&S & Asbestos)
• Provide ad hoc support to the Repairs & Maintenance team as required

About You

• Previous experience in a similar role (strata or property)
• Understanding of Body Corporate/Strata & FM Legislation (NSW) and related regulations highly desired 
• Gain/hold a Certificate of Registration (COR)
• Proficient in Dynamics or similar systems for order documentation.
• Strong communication and organisational skills.
• Ability to multitask and prioritize effectively.
• Attention to detail and strong time management skills
• Takes a disciplined approach to personal & work life integration
• Empathic, team oriented and eager to develop / enable others
• Initiative and learning focus (growth mindset)

About Our Benefits

• New Business Incentives
• Training and career development opportunities
• Supportive, collaborative and dynamic team culture
• Hybrid working arrangements
• Wellbeing focus including the ability to purchase leave, and a gift of birthday leave!

What you need to do now

If this role sounds like the right fit for you, click the ‘Apply’ button now.