Be the Fix Behind the Function, the Specialist Who Gets Things Done!

• Support with precision – coordinate repairs and maintenance with speed, accuracy, and a customer-first mindset.
• Deliver with confidence – manage quotes, work orders, and recurring maintenance to keep our communities running smoothly.
• Enjoy the impact – join a team that values your expertise, celebrates your wins, and makes every day rewarding.
• Flexibility - initial 12-month contract.

Your Opportunity to Make Things Work Better

Are you a detail-driven professional with a knack for property maintenance and a passion for customer service? Join Smarter Communities, one of Australia’s leading community management companies, and play a vital role in ensuring our properties are safe, functional, and well-maintained.

As a Repairs & Maintenance Specialist, you’ll be the go-to person for coordinating end-to-end maintenance tasks, liaising with contractors, and ensuring our customers receive timely, high-quality service. You’ll thrive in a fast-paced environment where your organisational skills and problem-solving abilities make a real difference.

What You’ll Be Doing

Like a maestro orchestrating harmony, you will:

• Manage and control work orders and quote requests from start to finish
• Source, compile, and follow up contractor quotes within set timeframes
• Issue and monitor work orders, ensuring urgent requests are handled promptly
• Review quotes for accuracy, quality, and cost-effectiveness
• Maintain scheduled works and periodic maintenance tasks
• Communicate professionally with contractors, customers, and on-site contacts
• Build strong relationships with contractors and understand our building network
• Arrange compliance reports and annual inspections
• Keep systems updated and ensure all communications are centrally recorded
• Respond to calls and emails with speed and care

What You’ll Bring

• Experience in property maintenance or strata industry (highly desired)
• Certificate of Registration (if based in NSW)
• Strong analytical and time management skills
• Proficiency in Microsoft Teams, Word, Excel, and Dynamics
• Ability to read plans of subdivisions
• Customer-focused mindset with excellent communication skills
• High attention to detail and a hands-on approach
• A compassionate, solutions-focused attitude

Why You’ll Love Working Here

• Flexible hybrid working model
• Career development and training opportunities
• Wellbeing perks like birthday leave and the option to purchase extra leave
• A supportive team that values your contribution

About Smarter Communities

Smarter Communities is one of Australia’s largest privately owned community management companies. We manage over $30 billion in property across NSW, QLD, SA, and VIC. Our mission is simple: deliver smart solutions to create better lifestyles for people living and investing in our communities.