Associate Relationship Manager
Job No:
SMA59601179
Location:
Coolangatta
- Fantastic opportunity to grow your career in Strata!
- Ongoing training, development and mentorship provided
- Convenient, central location in Coolangatta
- Hybrid working arrangement; 5-day fortnight + various additional leave options + annual gift of birthday leave
What you will be doing
- Build your strata knowledge and support an assigned strata manager in all aspects of the management of a diverse portfolio
- Prepare meeting minutes and agendas for Committee / General meetings as required
- Document preparation prior and post meetings through an electronic cloud-based platform
- Attending to customer queries via email, phone and in person
- Assist in maintaining records and statutory deadlines
- Scanning and photocopying of documents
- Growing and developing skills to eventually becoming a Relationship Manager with your own portfolio
What you need to bring to the role
- Previous experience in a similar role within strata/body corporate
- Excellent customer service and administration skills
- Exceptional communication and stakeholder management skills
- Attention to detail and strong time management skills
- Ability to use (and learn) multiple software applications (MS Office, MS Teams, MS Dynamics, StrataVote, StrataMax)
- Some understanding of Body Corporate/Strata Legislation and related regulations desirable
- Takes a disciplined approach to personal & work life integration
- Team oriented and eager to develop / enable others
- A growth mindset, showing initiative and a learning focus
What's in it for you?
- Business performance related incentives
- Training and career development opportunities
- Supportive, collaborative and dynamic team culture
- Quarterly team events
- Hybrid working arrangement
- Wellbeing focus including the ability to purchase leave, and a gift of birthday leave!