Associate Relationship Manager

Job No: SMA59601179
Location: Coolangatta

  • Fantastic opportunity to grow your career in Strata!
  • Ongoing training, development and mentorship provided
  • Convenient, central location in Coolangatta
  • Hybrid working arrangement; 5-day fortnight + various additional leave options + annual gift of birthday leave

What you will be doing

  • Build your strata knowledge and support an assigned strata manager in all aspects of the management of a diverse portfolio
  • Prepare meeting minutes and agendas for Committee / General meetings as required
  • Document preparation prior and post meetings through an electronic cloud-based platform
  • Attending to customer queries via email, phone and in person
  • Assist in maintaining records and statutory deadlines
  • Scanning and photocopying of documents
  • Growing and developing skills to eventually becoming a Relationship Manager with your own portfolio

 

What you need to bring to the role

  • Previous experience in a similar role within strata/body corporate
  • Excellent customer service and administration skills
  • Exceptional communication and stakeholder management skills
  • Attention to detail and strong time management skills
  • Ability to use (and learn) multiple software applications (MS Office, MS Teams, MS Dynamics, StrataVote, StrataMax)
  • Some understanding of Body Corporate/Strata Legislation and related regulations desirable
  • Takes a disciplined approach to personal & work life integration
  • Team oriented and eager to develop / enable others
  • A growth mindset, showing initiative and a learning focus

What's in it for you?

  • Business performance related incentives
  • Training and career development opportunities
  • Supportive, collaborative and dynamic team culture
  • Quarterly team events
  • Hybrid working arrangement
  • Wellbeing focus including the ability to purchase leave, and a gift of birthday leave!
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About us

Smarter Communities is one of the largest community management companies in Australia. Each of our local brands across NSW, QLD, SA and VIC specialise in strata, body corporate or community titles management. We manage in excess of AU$30 billion of property and our vision is clear - to provide a stress free Strata experience so that people and properties thrive.

Our people are our the greatest contributors to our success, supporting our vision to deliver smart solutions creating a better lifestyle for people living and invested in communities. No matter who you are, if you have the talent and drive to succeed, Smarter Communities will help you achieve a positive impact on the many communities we represent.